Software Process and Measurement Cast
Interviews, essays, facts and tips about process improvement and measurement in the Information Technology arena!
 
Show 60 is the interview I had with Medha Umarji discussing her research on Metrics Acceptance Model.  If you are involved with software measurement programs this is important stuff! I know I have already begun using some of the concepts.  I am doing this as one large interview rather than in two parts.  I would like your input on this format.

Medha Umarji is currently a PhD candidate at the Department of Information Systems at the University of Maryland, Baltimore County. Her focus is on the human aspects of software engineering, and she has had the opportunity to observe, survey and interview developers as they searched for source code, or communicated with their remote teams, or voiced their opinions about organizational initiatives. As she makes plans to graduate this summer, she is motivated by the idea of making a difference in the life of people in the trenches. During the course of her career she has worked at prestigious firms like Microsoft Research, ABB Corporate Research, and SuccessFactors Inc.

Her other research interests are in studying how distributed organizations seek information and share knowledge, how domain-specific communities of practice interact and learn, and how developers leverage documentation and human sources of information in their programming tasks.

Medha has published her research at several highly reputed conferences such as the International Symposium on Empirical Software Engineering and Measurement, the Software Engineering Process Group Conference, and the International Conference on Open Source Software and Systems.

Contact Information
Email: umarji@gmail.com
Website: http://metricsacceptance.net

The essay is titled “Involvement versus Focus”.  I discussed the fact focus is important but not sufficient to affect change in todays IT environment.

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Next Software Process and Measurement Cast:
The next Software Process and Measurement Cast will complete the interview I had with Phil Stubbington on how to help fix troubled projects.  If you are project manager this one ought to be mandatory!
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Show 57 features an interview with Joe Schofield.  We discussed the Function  Points and Lines of Code and other topics.  Size is an important attribute for managing software projects.  How you measure counts!

Joe has been active in the application of emerging technology for business and engineering solutions at Sandia National Labs since receiving his MS/MIS from the University of Arizona in 1980. As a member of the technical staff, he has been involved in the specification, selection, and application of software methodologies; served on a corporate-wide software quality improvement team, and facilitated teams in their quest for new business processes and customer-driven software. Since 1990, Joe has developed and taught IS courses in the MBA program at the College of Santa Fe. In 1990 he received his CQA accreditation, therafter his CFPS and CSMS.

After speaking at USE, SHARE, GUIDE, and DOE-sponsored conferences, Joe delivered a keynote address at the Structured Development Forum in San Francisco in 1988. Subsequently he spoke on CASE at the National Conference on Information Systems Quality Assurance, and at CASEWorld in Los Angeles. Articles on CASE were then published by the Journal of Quality Data Processing and System Builder including "Considering CASE: Write the Fine Print." The publishers of System Development approached Joe to author an article for them; "CASE Users Bill of Rights" resulted. This effort was followed with three more thus far: "CASE: Not a Joke, Now a Threat", "The Next Silver Bullet" in 1995 and then "The Year 2000 - Finally a Reality Check" which was one of the first articles to downplay the hysteria on Y2K and warn of the impending consulting infestation. More recently his articles (4) have been published in CrossTalk, journal of software engineering, and cited by the NIST. Joe frequently presents at the annual IFPUG, now ISMA conferences, and SPIN. In 2007, he was elected to the IFPUG Board of Directors.

Contact information:
Email: jrschof@sandia.gov
Website:  http://joescho.home.comcast.net/~joescho/3/j/mybio.htm

Tell a friend about the Software Process and Measurement Cast and show them how to subscribe.  Let me know and I will acknowledge you on the next show!  

The essay is titled “Multitasking Yourself Away From Efficiency”.  Efficiency is an important topic in most IT organizations and continues to become more important to help yourself and your organization.  Multitasking is not the way to get there.

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There are a number of ways to share your thoughts with SPaMCAST:
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Next Software Process and Measurement Cast:
The next Software Process and Measurement Cast will feature an interview Thomas "Command Line" Gideon.  We talked about his inner chapters, philosophy and other interesting things! 
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Show 56 features an interview with Bill Phifer of EDS, an HP Company.  We discussed the importance of measurement and metrics in sourcing arrangements.

Bill Phifer is a Fellow at EDS, an HP Company, with responsibility for enterprise strategies related to quality standards and models for the Global Quality and Service Excellence group. He is a Software Engineering Institute (SEI) authorized Capability Maturity Model Integration (CMMI) Lead Appraiser with over 33 years in IT including 16 years in software process implementation and improvement, measurement, and project management. Bill is also a Lead Evaluator for Carnegie Mellon University’s eSourcing Capability Model for Service Providers (eSCM-SP) with an interest in sourcing best practices. This includes a focus on game theory and balancing the needs of customers and service providers with relationship management. He is a regular presenter at IT industry conferences and seminars such as SEI’s SEPG, itSMF USA Fusion, and IEEE.

Bill is currently concentrating on end-to-end IT lifecycle process integration between applications and infrastructure using multiple models and standards such as CMMI, ITIL, eSCM, ISO 9000, ISO 27001 and CObIT. Along with this, he is researching approaches and methods for multi-model diagnostics and appraisals.

Contact information:
Email: bill.phifer@verizon.net
Phone: (610) 232-5203

Tell a friend about the Software Process and Measurement Cast and show them how to subscribe.  Let me know and I will acknowledge you on the next show!  

The essay is titled “Interested or Interesting?”  I recently heard the suggestion that it was more important to focus on being interested rather than being interesting in the essay we explore why.

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There are a number of ways to share your thoughts with SPaMCAST:
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Next Software Process and Measurement Cast:
The next Software Process and Measurement Cast will feature an interview Joe Schofield.  We discussed software sizing.  Size and how you get to size really does matter. 
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Show 53 is an interview with Capers Jones discussing software measurement. As with any conversation with Capers we explored a wide range of topics in the software development world.  As usual Capers was his provocative self!

Capers biography is long and storied.  Let it be said that Capers is a serial author (he currently working on book 16).  Capers founded Software Process Research.  He is a public speaker, pundit, guru and deep thinker.
Capers can be contacted at CJonesIII@cs.com

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The essay is titled “The State of How”.  Living exclusively in the day-to-day world is the enemy of vision and without vision you are bound for a near death experience.  The text of the whole essay can be found at www.tcagley.wordpress.com.

There are a number of ways to share your thoughts with SPaMCAST:
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Next Software Process and Measurement Cast:
The next Software Process and Measurement Cast will feature an interview Esther Derby focused primarily on agile retrospective but we branched out to talk about agile management.

As I mentioned in SPaMCAST 52 my father has begun to podcast his fiction at www.talesbytom.com.  Yours truly is doing the production.  Feel free to check it out and give him feedback
Direct download: SPaMCAST_53_-_Capers_Jones_Best_Practices_How.mp3
Category: Measurement -- posted at: 5:00 PM
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Manfred Bundschuh is an internationally recognized expert on software measurement, estimating and international standards, with more than 40 years IT experience, as an IT controller, consultant, and project manager. In addition, he has been teaching software engineering at the University of Applied Sciences in Cologne, Germany, for more than 25 years. For the last 5 years he has been president of the DASMA e.V., the metrics organization of German speaking countries.

Book information:
Springer (Publisher) has full info about the book incl. Table of contents and free chapter 2 as well as reviews by Peter Hill and Capers Jones:
Available at www.springer.com/978-3-540-68187-8
Contact information:
Email:  manfred.bundschuh@netcologne.de

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The essay for this cast is titled "The Fine Line” in which I ask you fine line between overhead to meet real information needs and overhead that saps efficiency

There are a number of ways to share your thoughts with SPaMCAST:

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Next Software Process and Measurement Cast:
The next Software Process and Measurement Cast will feature part two of my interview with Mike Cohn on agile estimation.
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SPaMCAST 33 - Donnellan, Software Metrics Programs Part 2, Guest Essay

 

Show 33 is part two of my interview with Rob Donnellan discussing the trials and tribulations of metrics programs.  Rob has provided a plethora tips for developing and marketing metrics programs if you are in the metrics business make sure you list to both this interview and the first part of the interview in show 30.   

Rob Donnellan, IT Excellence Value Builder, has more than 28 years of industry experience.   Rob delivers executive-level "IT Excellence" consulting.  Prior to joining Q/P Management Group, Rob was a Director with META Group, Nautilus Advisors (an outsourcing consultancy), and Cap Gemini.  His key responsibilities have been to develop next-generation consulting services, and to lead IT management consulting projects primarily devoted to process improvement, IT portfolio management, IT diagnosis, performance engineering/measurement, and benchmarking.  He has been a regular speaker for industry organizations such as the APQC, PMI, SPIN, SIM, IFPUG, and The Balanced Scorecard Collaborative.  He holds a Masters Degree in Computer Science from Rensselaer Polytechnic Institute, and a B.A. in Liberal Arts from the University of Connecticut.

Mr. Donnellan can be contacted by email at rob.donnellan@qpmg.com or by phone at (401) 783-3005.  Q/P Management Group’s web site can be found at http://www.qpmg.com/.

 

The essay is for this show is a guest essay by Frank Glaz of David Consulting Group discussing using function point counting to determine the efficiency of vendors. The essay explores a thorny subject that is rarely discussed at conferences or in the literature. Frank would appreciate comments.

 

There are a number of ways to share your thoughts . .

Future Events and the next . . .

I have another webinar coming up in May. The webinar is titled “A Cost Effective Approach to Enterprise Wide Software Process Improvement” May 22nd, 2008 at 10:00 am - 11:30 am Eastern Time

More information and registration information can be found at http://www.itmpi.org/webinars/

Conference season is beginning!

 

I will be speaking at IFPUG’s 3rd Annual ISMA Conference and Fall Workshops Sunday, September 14 – Friday, September 19, 2008 at the Westin Arlington Gateway Hotel information at www.ifpug.org.  The presentation is call “Counting Facebook” and will be on Friday September 19, 2008 at 10:25 AM - 11:25 AM,

I am speaking at Quest Toronto 2008 Conference, September 22- 26, 2008, at the Hilton Hotel in Toronto, Canada.  I will be presenting “Good Numbers Go Bad” on Wed Sept 24th from 1:30 - 2:30 pm and also joining in as a subject matter expert in the end of day solutions workshop.  Information can be found at http://www.qaiquest.org/toronto/

 

Finally I will be speaking at the Northeast Quality Council 57th Conference.  The conference is scheduled for October 14 – 15 , 2008 in Marlborough, Massachusetts at Best Western Royal Plaza.   The presentation is titled “One Size Fits . . .Someone Other Than Me”.  Information can be found at http://www.neqc.org/conference.

 

Next Software Process and Measurement Cast:

On the next SPaMCAST I will begin a massive interview with Phil Armour.  Phil presented some of the most thought provoking and provocative ideas on estimation and while I was going to delay discussing estimation again for a at least a few months I frankly could not help myself.

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SPaMCAST 30 – Donnellan, Metrics Programs, Passion and Success

 

Show 30 begins a two part interview with Rob Donnellan on the topic of metrics programs.    

Rob Donnellan, IT Excellence Value Builder, has more than 28 years of industry experience.   Rob delivers executive-level "IT Excellence" consulting.  Prior to joining Q/P Management Group, Rob was a Director with META Group, Nautilus Advisors (an outsourcing consultancy), and Cap Gemini.  His key responsibilities have been to develop next-generation consulting services, and to lead IT management consulting projects primarily devoted to process improvement, IT portfolio management, IT diagnosis, performance engineering/measurement, and benchmarking.  He has been a regular speaker for industry organizations such as the APQC, PMI, SPIN, SIM, IFPUG, and The Balanced Scorecard Collaborative.  He holds a Masters Degree in Computer Science from Rensselaer Polytechnic Institute, and a B.A. in Liberal Arts from the University of Connecticut.

Mr. Donnellan can be contacted by email at rob.donnellan@qpmg.com or by phone at (401) 783-3005.  Q/P Management Group’s web site can be found at http://www.qpmg.com/.

 

The essay for this cast is titled “Passion and Success".  The essay discusses the relationship between passion and success in process improvment.  The text of the essay can be found at www.tcagley.wordpress.com.  Comments and corrections are welcome.

There are a number of ways to share your thoughts . .

 

Future Events and the next . . .

I have a couple of free webinars coming up in early 2008.  The first is “Getting Performance Improvement Out of Your Software Process Improvement" on Wednesday, April 23, 2008 10:00 AM - 11:30 AM EDT

And the second is titled “A Cost Effective Approach to Enterprise Wide Software Process Improvement" May 22nd, 2008 at 10:00 am - 11:30 am Eastern Time

More information and registration information can be found at http://www.itmpi.org/webinars/

Next Software Process and Measurement Cast:

On the next SPaMCAST I will be airing an interview I did with Scott Ambler on scaling test driven development.  Agilistas, this one is for you!  Part 2 of the interview with Rob will air on show 33. Your thoughts and comments are always a welcome addition . . .

 

 

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Software Process and Measurement
Show 21!

Show 21 features an interview with Miranda Mason of Accenture on metrics consulting and sourcing programs.  The interview has a ton of information on how to make metrics programs useful and how to approach sourcing these kinds of programs. MS Mason is the global Performance Management and metrics lead for Accenture’s Outsourcing practice. She has extensive experience in IT metrics, Balanced Scorecards, Six Sigma, and application outsourcing. Miranda lives in Denver with her husband and 3 year old son.
                              

The essay is titled “Marine Corp Marathon 10k and Process Improvement, One Year Later . . ." The text of this commentary can be found at www.tcagley.wordpress.com.  Comments and corrections are welcome!

Remember that comments and feedback are welcome! 

There are a number of ways to share your thoughts . .

Future Events:

On Tuesday November 13th I am presenting Traceability: A Proposal for a Scalable Approach, Agile To Formal at the Fourth Annual International Conference on Software Process Improvement in Orlando.    Information can be found at www.icspi.com.  On November 16th I will be delivering a tutorial titled “Implementing an Effective Measurement Program."  Spamcast listeners should let me know if you are coming and we can schedule a meet up.

 

Next Software Process and Measurement Cast:

The next Software Process and Measurement Cast will feature a brilliant interview with Joe Levens of Wolters Kluwer on configuration management (CM).  

Direct download: SPaMCAST_21_-_Mason_Sourcing_Metrics_Programs_Teams.mp3
Category: Measurement -- posted at: 8:27 PM
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Software Process and Measurement
Show 17!

Show 16 features an interview Paul Radford of Charismatek Software Metrics discussing using functional metrics to build software.  Paul is one of the movers and shakers behind Charismatek Software Metrics a multifaceted organization that has brought us Function Point Workbench and a wide range of consulting.  Paul is a master at making software measurement relevant to controlling and delivering software. Contact data:

 

Phone:  + 61 (0) 3 9696 1255
Email: 
info@charismatek.com
http://www.charismatek.com

 

The essay titledfor this cast is titled ““You Get What You Look For, So Look," discusses the common measurement short coming of stock piling data before reporting or using it.   The text of this commentary can be found at www.tcagley.wordpress.com.  Comments and corrections are welcome.

 

Remember that comments and feedback are welcome! 

There are a number of ways to share your thoughts . . . 

Email SPaMCAST at spamcastinfo@gmail.com

Voice messages can be left at 1-206-888-6111

Twitter – www.twitter.com/tcagley

BLOG – www.tcagley.wordpress.com

 

Future Events:

In September, I will  be presenting ‘Life on the Edge: Counting Weird Things on the Web’ on Thursday September 13th at 11:20 at the International Software Measurement and Analysis Conference in Las Vegas.  The conference and workshops run from Sunday September 9 through the 14th.  Details are available at http://www.ifpug.org/educational/workshopagenda2007.htm

 

Next Software Process and Measurement Cast:

The next Software Process and Measurement Cast features a wonderful interview with Kent Beck in which we discussed transparency.  If you are interested in the cutting edge of software development from a humanistic point of view you will need to be here in two weeks.

Direct download: SPaMCAST_17_Radford_Data_Trap.mp3
Category: Measurement -- posted at: 9:26 PM
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Software Process and Measurement
Show 15!

Show 14 features an interview with Scott Goldfarb discussing software baselines and benchmarks.  Scott, the President of Q/P Management Group (http://www.qpmg.com/), is an international consultant and speaker with over thirty years of software experience.  Scott specializes in helping organizations improve software quality and productivity through measurement.   Scott can be contacted at sgoldfarb@qpmg.com.

Ray Rosenblatt has contributed a review of the book “Metrics and Models in Software Quality Engineering�? by Stephen H Kan for the essay.  The text of this commentary can be found at my blog, www.tcagley.wordpress.com.

Remember that comments and feedback are welcome! 

There are a number of ways to share your thoughts . . . 

Email SPaMCAST at spamcastinfo@gmail.com

Voice messages can be left at 1-206-888-6111

Twitter – www.twitter.com/tcagley

BLOG – www.tcagley.wordpress.com

Future Events:

On August 23 I will present a DCG / CAI Webinar: titled Measure Twice, Implement Once at 11:00 AM - 12:30 PM EDT .  See http://www.davidconsultinggroup.com/news/calendar.aspx for details.

In September, I will  be presenting ‘Life on the Edge: Counting Weird Things on the Web’ on Thursday September 13th at 11:20 at the International Software Measurement and Analysis Conference in Las Vegas.  The conference and workshops run from Sunday September 9 through the 14th.  Details are available at http://www.ifpug.org/educational/workshopagenda2007.htm

Next Software Process and Measurement Cast:

The next Software Process and Measurement Cast will feature an interview with Mary Poppendieck on Lean, if you are interested in software process efficiency this is a must cast. 

Co

Direct download: SPaMCAST_15_Goldfarb_Benchmarking_Rosenblatt.mp3
Category: Measurement -- posted at: 5:00 PM
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The Software Process and Measurement CAST features a wide ranging interview with Capers Jones, founder and Chief Scientist of Software Productivity Research (www.spr.com).  As with any discussion with Capers, take out your pencil and paper and get ready to write.  One of the great features of a podcast is that that you can hit the pause key and even back up.  You will need it, it was a great interview.

The essay for this podcast is titled, Measurement Proliferation, Guarding The Peace or Mutually Assured Destruction?  The article explores proliferation in depth (measuring the same thing many ways) and breadth (measuring everything). 

Next Cast
The Next SPaMCAST will be posted on March 11.  The cast will feature an exciting interview with Stasia Iwanicki.  The interview is titled 'Six Sigma and CMMI:  Friends, Foes or Mud Wrestling Partners'.

Future Events
In April I will be presenting and teaching a workshop at the IFPUG Spring Workshops and Functional Sizing Summit (www.ifpug.org).  The workshop titled Counting New Medias:  Blogs, WIKIs, Podcasts and Second Life will be a truly hands class wrestling with sizing media and the tools used to create it. The IFPUG Spring Workshops and Functional Sizing Summit will be held Sunday, April 22 until Thursday, April 26, 2007 at the Sheraton Wall Centre Hotel in Vancouver, Canada.  Information is available at www.ifpug.org.  If you are attending let me know and will see about a friends of SPaMCAST gathering.

On June 21 at 3 PM I will  be presenting When Good Numbers Go Bad at Better Software 2007 in Los Vegas.  The conference and workshops run from Monday June 18 though Thursday June 21 at the Venetian in Las Vegas.  Information is available at http://www.sqe.com/bettersoftwareconf/  If you are attending let me know.

Finally remember that Will McKnight will be speaking at SEPG this year March 26 through 29 in Austin.  Information is available  at www.sei.cmu.edu/sepg/2007/

 

 Comments, Rants and Raves?
Your comments, questions and rants are appreciated and will help to facilitate a dialog and build the community.  Let me know the topics you would like have covered and people you would like interviewed. Get involved! Contact SPAMCast at SPAMcastinfo@gmail.com

Direct download: SPaMCAST_Show_3_-_Interview_with_Capers_Jones.mp3
Category: Measurement -- posted at: 1:27 PM
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