SPaMCAST 33 - Donnellan, Software Metrics Programs Part 2, Guest Essay

Show 33 is part two of my interview with Rob Donnellan discussing the trials and tribulations of metrics programs.  Rob has provided a plethora tips for developing and marketing metrics programs if you are in the metrics business make sure you list to both this interview and the first part of the interview in show 30.   

Rob Donnellan, IT Excellence Value Builder, has more than 28 years of industry experience.   Rob delivers executive-level "IT Excellence" consulting.  Prior to joining Q/P Management Group, Rob was a Director with META Group, Nautilus Advisors (an outsourcing consultancy), and Cap Gemini.  His key responsibilities have been to develop next-generation consulting services, and to lead IT management consulting projects primarily devoted to process improvement, IT portfolio management, IT diagnosis, performance engineering/measurement, and benchmarking.  He has been a regular speaker for industry organizations such as the APQC, PMI, SPIN, SIM, IFPUG, and The Balanced Scorecard Collaborative.  He holds a Masters Degree in Computer Science from Rensselaer Polytechnic Institute, and a B.A. in Liberal Arts from the University of Connecticut.

Mr. Donnellan can be contacted by email at rob.donnellan@qpmg.com or by phone at (401) 783-3005.  Q/P Management Group’s web site can be found at http://www.qpmg.com/.

The essay is for this show is a guest essay by Frank Glaz of David Consulting Group discussing using function point counting to determine the efficiency of vendors. The essay explores a thorny subject that is rarely discussed at conferences or in the literature. Frank would appreciate comments.

There are a number of ways to share your thoughts . .

• Email SPaMCAST at spamcastinfo@gmail.com
• Voice messages can be left at 1-206-888-6111
• Twitter – www.twitter.com/tcagley
• BLOG – www.tcagley.wordpress.com

Future Events and the next . . .

I have another webinar coming up in May. The webinar is titled “A Cost Effective Approach to Enterprise Wide Software Process Improvement” May 22nd, 2008 at 10:00 am - 11:30 am Eastern Time

More information and registration information can be found at http://www.itmpi.org/webinars/

Conference season is beginning!

I will be speaking at IFPUG’s 3rd Annual ISMA Conference and Fall Workshops Sunday, September 14 – Friday, September 19, 2008 at the Westin Arlington Gateway Hotel information at www.ifpug.org.  The presentation is call “Counting Facebook” and will be on Friday September 19, 2008 at 10:25 AM - 11:25 AM,

I am speaking at Quest Toronto 2008 Conference, September 22- 26, 2008, at the Hilton Hotel in Toronto, Canada.  I will be presenting “Good Numbers Go Bad” on Wed Sept 24th from 1:30 - 2:30 pm and also joining in as a subject matter expert in the end of day solutions workshop.  Information can be found at http://www.qaiquest.org/toronto/

Finally I will be speaking at the Northeast Quality Council 57^th Conference.  The conference is scheduled for October 14 – 15 , 2008 in Marlborough, Massachusetts at Best Western Royal Plaza.   The presentation is titled “One Size Fits . . .Someone Other Than Me”.  Information can be found at http://www.neqc.org/conference.

Next Software Process and Measurement Cast:

On the next SPaMCAST I will begin a massive interview with Phil Armour.  Phil presented some of the most thought provoking and provocative ideas on estimation and while I was going to delay discussing estimation again for a at least a few months I frankly could not help myself.

Show 32 is part two of my interview with Murali Chemuturi on the topic of estimation.  You might think part two is just more of the same but think again.  Murali has laid out some interesting theories and data.   Mr Chemuturi has made a very gracious offer, for every comment SPaMCAST gets on Murali’s interview Murali has authorized me to send a PDF copy of his new book on estimation. 

Mr. Chemuturi has over thirty four years of total experience out of which about 23 years have been spent in the field of information technology.  Has worked at TATA CONSULTANCY SERVICES for five and half years and at ELECTRONICS COROPORATION OF INDIA LIMITED for nineteen. Murali also worked at SATYAM COMPUTER SERVICES LTD., METAMOR GLOBAL SOLUTIONS LTD. and Vistaar eBusinesses Pvt Ltd.  His CV includes numerous publications and he is the author of an upcoming book on estimation which I will review on a future Software Measurement and Process Cast. 

Mr. Chemuturi can be contacted by email at murali@chemuturi.com or by phone at 91-40-27220771, 91-0-988-501-9461 and in the USA at 1- 347-394-3138.  His web site can be found at http://www.effortestimator.com

The essay is an excerpt from “When Good Numbers Go Bad” titled “When Communication makes Good Numbers Go Bad”.   The excerpt explores how poor communication can effect a metrics program (and is a bit of foreshadowing of a presentation I will be doing later this year (see below).  The text of the essay can be found at www.tcagley.wordpress.com.  Comments and corrections are welcome.

There are a number of ways to share your thoughts . .

• Email SPaMCAST at spamcastinfo@gmail.com
• Voice messages can be left at 1-206-888-6111
• Twitter – www.twitter.com/tcagley
• BLOG – www.tcagley.wordpress.com

Future Events and the next . . .

I have a couple of free webinars coming up in early 2008.  The first is “Getting Performance Improvement Out of Your Software Process Improvement” on Wednesday, April 23, 2008 10:00 AM - 11:30 AM EDT

I have another webinar coming up in May. The webinar is titled “A Cost Effective Approach to Enterprise Wide Software Process Improvement” May 22nd, 2008 at 10:00 am - 11:30 am Eastern Time

More information and registration information can be found at http://www.itmpi.org/webinars/

Conference season is beginning!

I will be speaking at IFPUG’s 3rd Annual ISMA Conference and Fall Workshops Sunday, September 14 – Friday, September 19, 2008 at the Westin Arlington Gateway Hotel information at www.ifpug.org.  The presentation is call “Counting Facebook” and will be on Friday September 19, 2008 at 10:25 AM - 11:25 AM,

I am speaking at Quest Toronto 2008 Conference, September 22- 26, 2008, at the Hilton Hotel in Toronto, Canada.  I will be presenting “Good Numbers Go Bad” on Wed Sept 24th from 1:30 - 2:30 pm and also joining in as a subject matter expert in the end of day solutions workshop.  Information can be found at http://www.qaiquest.org/toronto/

Finally I will be speaking at the Northeast Quality Council 57^th Conference.  The conference is scheduled for October 14 – 15 , 2008 in Marlborough, Massachusetts at Best Western Royal Plaza.   The presentation is titled “One Size Fits . . .Someone Other Than Me”.  Information can be found at http://www.neqc.org/conference.

Next Software Process and Measurement Cast:

On the next SPaMCAST  we will jump back into the interview with Rob Donnellan of Q/P Management Group covering a wide range of measurement and process improvement topics.  Your thoughts and comments are always a welcome addition and remember I have Murali’s PDF with your name on it!