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Software Process and Measurement Cast

The Software Process and Measurement Cast provides a forum to explore the varied world of software process improvement and measurement.  The SPaMCast covers topics that deal the challenges how work is done in information technology organizations as they grow and evolve.  The show combines commentaries, interviews and your feedback to serve up ideas, options, opinions, advice and even occasionally facts. 

 

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  2. SPaMCAST 171 - Meta-Cast, Metrics Minute, Customer Satisfaction

SPaMCAST 171 - Meta-Cast, Metrics Minute, Customer Satisfaction

Jan 29, 2012

Welcome to the Software Process and Measurement Cast 171! 

The SPaMCAST 171 includes a double feature!  Part One is Meta-Cast discussing where the Cast has been and where it is going.  The short answer is 2012 is going to really COOL! Part Two is an entry in the Metrics Minute. We tackle Customer Satisfaction.

Shameless Ad for my book! 

Mastering Software Project Management: Best Practices, Tools and Techniquesco-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team."  Buy the book!

Contact information for the Software Process and Measurement Cast
Email:  spamcastinfo@gmail.com
Voicemail:  +1-206-888-6111
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

Next!

SPaMCAST 172 will my interview with Dr. David Fraser.  We discussed his book Relationship Mastery, A Business Professional’s Guide.  Can you answer the question why are relationships important in business?  You will know the answer after the interview!