Software Process and Measurement Cast (measurement)
Interviews, essays, facts and tips about process improvement and measurement in the Information Technology arena!
 

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SPaMCAST 421 - Vanity Metrics, Unity of Purpose, Leadership

The Software Process and Measurement Cast 421 features our essay on vanity metrics.  Vanity metrics make people feel good, but are less useful for making decisions about the business.  The essay discusses how to recognize vanity metrics and the risks of falling prey to their allure.

We will also have columns form Steve Tendon with another chapter in his Tame The Flow: Hyper-Productive Knowledge-Work Performance, The TameFlow Approach and Its Application to Scrum and Kanban, published by J Ross (buy a copy here). Steve and I talked about Chapter 13.  Finally, Gene Hughson will anchor the cast with an entry from his Form Follows Function Blog.  Gene and I started talking about leadership patterns and antipatterns.

Re-Read Saturday News

In this week’s re-read of The Five Dysfunctions of a Team  by Patrick Lencioni (Jossey-Bass, Copyright 2002, 33rd printing), we conclude Part Three with the sections titled the Last Stand, Flack, Heavy Lifting, and Rally. I suspect we have 3 or 4 weeks left before moving to the next book, BUT we still have a number of ideas to extract from this book.

If you are new to the re-read series buy a copy and  go back to week one and read along!

I have not heard any nay sayers on the idea of re-reading Carol Dweck’s Mindset next; however, just be to fair I am going to include a poll at the end to decide between Mindset, Thinking Fast and Slow (Daniel Kahneman) and Flow (Mihaly Csikszentmihalyi).  I would like your opinion!

Takeaways from this week include:

  • You are responsible for the atmosphere that you create.
  • Leaders and teams bear the consequence of not dealing with bad attitudes.
  • When someone leaves a team everyone will mourn to some extent.

Visit the Software Process and Measurement Cast blog to participate in this and previous re-reads.

Next SPaMCAST

The Software Process and Measurement Cast 422 will feature our interview with Phil Lew.  Phil and I talked about the topic of Agile risk management.  We explored how risk can be managed in Agile projects and the barriers to effective risk management.

Shameless Ad for my book!

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: “This book will prove that software projects should not be a tedious process, for you or your team.” Support SPaMCAST by buying the book here. Available in English and Chinese.

Direct download: SPaMCAST_421_-_Vanity_Metrics_Unity_of_Purpose_Leadership.mp3
Category:Measurement -- posted at: 5:00pm EDT

SPaMCAST 395 – Productivity, Accidental Innovation, Assimilation and Accommodation

The Software Process and Measurement Cast 395 features our essay on productivity. While productivity might not be the coolest subject, understanding the concept is critical to every company’s and every worker’s financial well-being.

Gene Hughson brings another entry from his Form Follows Function blog to the Software Process and Measurement Cast. Gene discusses the idea of accidental innovation. Gene suggests that innovation is not a happy accident, but is a result of a process, structure, and technology that can enhance innovation. However, it can just as easily get in the way.

In our third column this week, Kim Pries, the Software Sensei, brings us a discussion of how software developers leverage assimilation and accommodation in the acquisition of knowledge.

Re-Read Saturday News
We continue the read of Commitment – Novel About Managing Project Risk by Maassen, Matts, and Geary. Buy your copy today and read along (use the link to support the podcast). This week we tackle chapter 5. It is a relatively short chapter, but it exposes one of the critical mechanisms for how Agile teams are able to self-organize and self-manage. Visit the Software Process and Measurement Blog to catch up on past installments of Re-Read Saturday.

Next SPaMCAST
The next Software Process and Measurement Cast begins the final approach to Episode 400 with our interview of with Mike Burrows. Mike and I talked about his game changing idea of Agenda Shift . Agenda Shift Identifies opportunities for positive change by exploring an organization’s alignment to the values of transparency, balance, collaboration, customer focus, flow, and leadership. Along the way, we also revisited parts of our first interview on the podcast covering Mike’s book, Kanban From The Inside.

Shameless Ad for my book!
Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: “This book will prove that software projects should not be a tedious process, for you or your team.” Support SPaMCAST by buying the book here. Available in English and Chinese.


SPaMCAST 361 – Why Software Measurement, Who Needs Architects

This week’s Software Process and Measurement Cast includes two columns.  The first is our essay on software measurement. When we measure we are sending an explicit message about what is important to the organization, and therefore sending an explicit signal about how we expect people to act. Remember the old adage, “you get what you measure.”

Our second column this week is from Gene Hughson and his Form Follows Function blog. In this installment Gene throws down the gauntlet to ask the questions, “Who needs architects?”

Call to Action!

For the remainder of September let’s try something a little different.  Forget about iTunes reviews, and tell a friend or a coworker about the Software Process and Measurement Cast. Let’s use word of mouth will help grow the audience for the podcast.  After all the SPaMCAST provides you with value, why keep it yourself?!

Re-Read Saturday News

Remember that the Re-Read Saturday of The Mythical Man-Month is in full swing.  This week we tackle the essay titled “Sharp Tools”! Check out the new installment at Software Process and Measurement Blog.

 

Upcoming Events

Agile Development Conference East
November 8-13, 2015
Orlando, Florida
http://adceast.techwell.com/

I will be speaking on November 12th on the topic of Agile Risk. Let me know if you are going and we will have a SPaMCAST Meetup.

Agile Philly - AgileTour 2015
October 5, 2015
http://www.agilephilly.com/events/agiletour-2015

I will be speaking on Agile Risk Management

 More conferences next week, including Agile DC!

Next SPaMCAST

The next Software Process and Measurement Cast features our interview with Chris Nurre.  Chris is a developer and Agile Coach extraordinaire. We explored the role of a coach from the point of view of someone that is actively involved in changing the world, one team at a time.

Shameless Ad for my book!

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: “This book will prove that software projects should not be a tedious process, neither for you or your team.” Support SPaMCAST by buying the book here. Available in English and Chinese.

Direct download: SPaMCAST_361__Why_Software_Measurement_Who_Needs_Architects.mp3
Category:Measurement -- posted at: 5:00pm EDT

SPaMCAST 324 – Software Non-Functional Assessment Process, SNAP

The Software Process and Measurement Cast features our interview with Charley Tichenor and Talmon Ben-Cnaan on the Software Non-Functional Assessment Process (SNAP).  SNAP is a standard process for measuring non-functional size.  Both Talmon and Charley are playing an instrumental role in developing and evolving the SNAP process and metric.  SNAP helps developers and leaders to shine a light on non-functional work required for software development and is useful for analyzing, planning and estimating work.

Talmon’s Bio:

Talmon Ben-Cnaan is the chairperson of the International Function Point User Group (IFPUG) committee for Non-Functional Software Sizing (NFSSC) and a Quality Manager at Amdocs. He led the Quality Measurements in his company, was responsible for collecting and analyzing measurements of software development projects and provided reports to senior management, based on those measurements. Talmon was also responsible for implementing Function Points in his organization.

Currently he manages quality operations and test methodology in Amdocs Testing division. The Amdocs Testing division includes more than 2,200 experts, located at more than 30 sites worldwide, and specializing in testing for the Telecommunication Service Providers.

Amdocs is the market leader in the Telecommunications market, with over 22,000 employees, delivering the most advanced business support systems (BSS), operational support systems (OSS), and service delivery to Communications Service Providers in more than 50 countries around the world.

Charley’s Bio:

Charley Tichenor has been a member of the International Function Point Users Group since 1991, and twice certified as a Certified Function Point Specialist.  He is currently a member of the IFPUG Non-functional Sizing Standards Committee, providing data collection and analysis support.  He recently retired from the US government with 32 years’ experience as an Operations Research Analyst, and is currently an Adjunct Professor with Marymount University in Washington, DC, teaching business analytics courses.  He has a BSBA degree from The Ohio State University, an MBA from Virginia Tech, and a Ph.D. in Business from Berne University.

 

Note:  Charley begins the interview with a work required disclaimer but then we SNAP to it … so to speak.

Next

In the next Software Process and Measurement Cast we will feature our essay on product owners.  The role of the product owner is one of the hardest to implement when embracing Agile. However how the role of the product owner is implemented is often a clear determinant of success with Agile.  The ideas in our essay can help you get it right.

We will also have new columns from the Software Sensei, Kim Pries and Jo Ann Sweeney with her Explaining Communication series.

Call to action!

We are in the middle of a re-read of John Kotter’s classic Leading Change on the Software Process and Measurement Blog.  Are you participating in the re-read? Please feel free to jump in and add your thoughts and comments!

After we finish the current re-read will need to decide which book will be next.  We are building a list of the books that have had the most influence on readers of the blog and listeners to the podcast.  Can you answer the question?

What are the two books that have most influenced you career (business, technical or philosophical)?  Send the titles to spamcastinfo@gmail.com.

First, we will compile a list and publish it on the blog.  Second, we will use the list to drive future  “Re-read” Saturdays. Re-read Saturday is an exciting new feature that began on the Software Process and Measurement blog on November 8th.  Feel free to choose you platform; send an email, leave a message on the blog, Facebook or just tweet the list (use hashtag #SPaMCAST)!

Shameless Ad for my book!

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: “This book will prove that software projects should not be a tedious process, neither for you or your team.” Support SPaMCAST by buying the book here.

Available in English and Chinese.

Direct download: SPaMCAST_324__Software_Non-Functional_Assessment_Process_SNAP.mp3
Category:Measurement -- posted at: 5:00pm EDT

SPaMCAST 297 – IFPUG Function Points

SPaMCAST 297 features our essay on IPFUG Function Points. IFPUG Function Points are a measure of the functionality delivered by the project or application being counted based on a set of rules documented in the IFPUG Counting Practices Manual (CPM). The measure of delivered functionality is a proxy for size which can be used in estimating and measuring work. An analogy for function points is the measure of the number of square feet (or square meters) of a house.

Next week we will feature our interview with Brian Federici.  We discussed working in an environment with a nearly continuous delivery model from the point of view of a practitioner. Does what sounds good in theory really work when it is implemented?

Upcoming Events

Upcoming DCG Webinars:

July 24 11:30 EDT - The Impact of Cognitive Bias On Teams
Check these out at www.davidconsultinggroup.com

 

I will be attending Agile 2014 in Orlando, July 28 through August 1, 2014.  It would be great to get together with SPaMCAST listeners, let me know if you are attending. http://agile2014.agilealliance.org/

I will be presenting at the International Conference on Software Quality and Test Management in San Diego, CA on October 1.  I HAVE A PROMO CODE!  Send me an email and I will share.
http://www.pnsqc.org/international-conference-software-quality-test-management-2014/

I will be presenting at the North East Quality Council 60th Conference October 21st and 22nd in Springfield, MA.
http://www.neqc.org/conference/60/location.asp

More on all of these great events in the near future! I look forward to seeing all SPaMCAST readers and listeners that attend these great events!

The Software Process and Measurement Cast has a sponsor.

As many you know I do at least one webinar for the IT Metrics and Productivity Institute (ITMPI) every year. The ITMPI provides a great service to the IT profession. ITMPI's mission is to pull together the expertise and educational efforts of the world's leading IT thought leaders and to create a single online destination where IT practitioners and executives can meet all of their educational and professional development needs. The ITMPI offers a premium membership that gives members unlimited free access to 400 PDU accredited webinar recordings, and waives the PDU processing fees on all live and recorded webinars. The Software Process and Measurement Cast some support if you sign up here. All the revenue our sponsorship generates goes for bandwidth, hosting and new cool equipment to create more and better content for you. Support the SPaMCAST and learn from the ITMPI.

Shameless Ad for my book!

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team." Support SPaMCAST by buying the book here.

Available in English and Chinese.

Direct download: SPaMCAST_297__IFPUG_Function_Points.mp3
Category:Measurement -- posted at: 5:00pm EDT

SPaMCAST 238 - Bram Meyerson, Benchmarking

Welcome to the Software Process and Measurement Cast 238   

The Software Process and Measurement Cast features my interview with Bram Meyerson.  We discussed benchmarking.  Benchmarking is the process of knowing yourself and it is the first step in process improvement. 

Bram Meyerson is the founder and CEO of QuantiMetrics and QVIP. He holds a double major BSc degree in Applied Mathematics and Computer Science and an Honours degree in Computer Science, both from the University of the Witwatersrand.

For the last 20 years, Bram has managed and delivered a range of assessment and benchmarking services. In this role, Bram has worked closely with CIOs, IS directors and systems development managers in assessing, benchmarking and optimising their project performance. Currently much of this activity involves the ongoing independent assessment and benchmarking of supplier (outsourced) performance on behalf of IT user organisations.  

Email: bram@quantimetrics.net
Website: http://www.quantimetrics.net/default.asp 

Do you have a Facebook account?  If you do please visit and like the Software Process and Measurement Cast page on Facebook. http://bit.ly/16fBWV

The Daily Process Thoughts is my project designed to deliver a quick daily idea, thought or simple smile to help you become a better change agent. Each day you will get piece of thought provoking text and a picture or hand drawn chart to illustrate the idea being presented. The goal is to deliver every day; rain or shine, in sickness or in health or for better or worse! Check it out at www.tcagley.wordpress.com

Shameless Ad for my book! 

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team."

NOW AVAILABLE IN CHINESE! 

Have you bought your copy?

Contact information for the Software Process and Measurement Cast

Email:  spamcastinfo@gmail.com
Voicemail:  +1-206-888-6111
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

One more thing!  Help support the SPaMCAST by reviewing and rating the Software Process and Measurement Cast on ITunes!  It helps people find the cast. 

THe Software Process and Measurement Cast is a proud member of the Tech Podcast Network.  Listen to the SPaMCAST and othe great podcasts, like Day In Tech History a podcast on tech hitory 365 days a year at http://www.techpodcasts.com/

Next:

The Software Process and Measurement Cast 239 will feature my essay on commitment. Committed individuals are the building blocks for building committed teams.  While teams are generally required for achieving results in software development, individuals are never optional.

Direct download: SPaMCAST_238_-_Bram_Meyerson_Benchmarking.mp3
Category:Measurement -- posted at: 4:56pm EDT

SPaMCAST 223 - Benchmarking Agile, Kim Pries, Improving Testing

Welcome to the Software Process and Measurement Cast 223!   

The Software Process and Measurement Cast 223 features my essay on Benchmarking Agile. The essay begins:

Benchmarking is the search for answers and perhaps if we get very excited, we might say the truth. Benchmarking any project or organization takes time, effort and focus to accomplish. In most cases we expend the effort to measure and benchmark so that we can improve the overall system or organization rather than any single project.

SPaMCAST 223 marks the beginning of columns by Kim Pries.  Kim is a teacher, author, polymath, phenomenologist, problem-solver living Texas. In this column Kim talks about improving testing. The audio is not perfect howver the content is great and we are working on the the technical issues.  Check out Kim's LinkedIn page.

Have you checked out Daily Process Thoughts?  Daily Process Thoughts is delivering a quick daily idea, thought or simple smile to help you become a better change agent.  Check it out at www.tcagley.wordpress.com. 

Recently, Kirill Klimov, a listener to the SPaMCAST published an article title "Agile Podcasts: A Great Learning Alternative" on INFOQ.  Kirill states that he is passionate about Agile software development and podcasting at the same time. He is trying to promote wide spreading Agile with podcasts.  Kirill created article about great reliable Agile podcasts. SPaM Cast is there! Here is the link: http://www.infoq.com/articles/agile-podcasts

Shameless Ad for my book! 

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team."

NOW AVAILABLE IN CHINESE! 

Have you bought your copy?

Contact information for the Software Process and Measurement Cast

Email:  spamcastinfo@gmail.com
Voicemail:              +1-206-888-6111      
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

One more thing!  Help support the SPaMCAST by reviewing and rating the Software Process and Measurement Cast on ITunes! It helps people find the cast. 

Next:
The Software Process and Measurement Cast 224 will feature an interview with Michael Burrows.  We talked Kanban and  blog entry on the values of Kanban titled, "Introducing Kanban Through Its Values.

Direct download: SPaMCAST_223_-_Benchmarking_Agile_Kim_Pries_Improving_Testing.mp3
Category:Measurement -- posted at: 5:40pm EDT

SPaMCAST 216 - Harold van Heeringen, ISBSG, Functional Measurement

Welcome to the Software Process and Measurement Cast 216!   

The Software Process and Measurement Cast 216 features my interview with Harold van Heeringen.  We discussed the International Software Benchmarking Standards Group, functional metrics, software measurement and well . . . other stuff!

Drs. Harold van Heeringen CFPA, works for Sogeti Nederland as a senior metrics consultant. Harold graduated from the university of Groningen in business economics in 1997 and he has worked in information technology ever since. 

Harold is an expert in the functional sizing methods FPA and COSMIC and he is a certified practitioner in both methods. Furthermore he is an expert on different software estimation models and benchmarking practices. In his role as metrics consultant, he advises clients on how to implement Estimating & Performance Measurement processes into their organizations and he trains people in functional size measurement, project estimation and benchmarking. Next to his consulting work, he is also heavily involved in the Sogeti estimation process for fixed-price / fixed date projects. Harold is an advanced expert in using estimation tools like QSM SLIM, SEER-SEM and the ISBSG tooling. 

Next to his job, Harold is also involved in a number of metrics related communities:

• International Software Benchmarking Standards Group (ISBSG) – President

• Netherlands Software Metrics Association (NESMA) 

  – board member and chairman of the working groups 'Benchmarking’ and ‘FPA in contracts’

• Common Software Measurement International Consortium (COSMIC)  

  - Dutch representative in the International Advisory Council (AIC) 

• Dutch Association for Cost Engineers (DACE) – working group parametric analysis

Harold publishes white papers and articles regularly and posts most of his presentations on slideshare. He  can be reached through e-mail at harold.van.heeringen@sogeti.nl, or through  the website http://metrieken.sogeti.nl. He is active on LinkedIn. Harold also shares his professional thoughts on twitter: @haroldveendam.

Shameless Ad for my book! 

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team."

NOW AVAILABLE IN CHINESE! 

Have you bought your copy?

Contact information for the Software Process and Measurement Cast
Email:  spamcastinfo@gmail.com
Voicemail:  +1-206-888-6111
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

One more thing!  Help support the SPaMCAST by reviewing and rating the Software Process and Measurement Cast on ITunes!  It helps people find the cast. 

Next:The Software Process and Measurement Cast 217 will feature an essay from the Metrics Minute.  Tor Skude has requesed we deal test case pass rates as a metric.

Direct download: SPaMCAST_216_-_Harold_van_Heeringen_ISBSG_Functional_Measurement.mp3
Category:Measurement -- posted at: 5:00pm EDT

SPaMCAST 157 - Why Measure, Systems Thinking Prelude

Welcome to the Software Process and Measurement Cast 157!

The SPaMCAST 157 answers the question, "why measure?" The essay begins:
I was recently asked the question that, by its sheer simplicity, stopped me in my tracks. It was "why measure?" I wandered through a number of high minded and academic reasons describing why you should measure.  

Interested in sponsoring the SPaMCAST?

If you are interested in being a sponsor please contact me at SPaMCASTinfo@gmail.com for a rate sheet or to discuss options.

Shameless Ad for my book! 

Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing. We have received unsolicited reviews like the following: "This book will prove that software projects should not be a tedious process, neither for you or your team." Have you bought your copy?

Contact information for the Software Process and Measurement Cast
Email:  spamcastinfo@gmail.com
Voicemail:  +1-206-888-6111
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV

Next!

SPaMCAST 156 will feature an interview with Peter Taylor, the author of the The Lazy Project Manager: How to be twice as productive and still leave the office early.  You will learn a TON!

Direct download: SPaMCAST_157_-_Why_Measure_Systems_Thinking_Prelude.mp3
Category:Measurement -- posted at: 7:38pm EDT

SPaMCAST 120 - Peter Thomas, Mature Metrics Programs

Welcome to the Software Process and Measurement Cast 120.

SPaMCAST 120 features my interview with Peter Thomas, a techincal specialist in software sizing and related fields at Steria.  He is also a member of the Counting Practice Committee in International Function Point User's Group.  We discussed the attributes of mature metric programs. 

Peter is a Chartered IT Professional with experience in project management, design, implementation, test, and deployment of defence and commercial software.He is recognised as a technical specialist in software sizing, IT measurement, and estimating, in Steria, IBM, and the IT industry. Steria is an IT Services company whose revenues have exceeded 1 billion Euros each year since 2005.

 He has been an International Function Point User’s Group (IFPUG) Certified Function Point Specialist (CFPS) since the late 90s and a member of the IFPUG Counting Practices Committee, “owner” of International Standards Organisation (ISO) standard ISO/IEC 20926 since January 2007.
He was the technical lead of IBM’s Function Point Centre of Competence, which is the successor to Allan Albrecht’s IBM Research team which developed the Function Point software sizing technique.

His role in Steria requires him to ensure productivity measurements are performed correctly, in particular Function Point counts to minimise contract penalties.  Also he advises executives responsible for delivery on methods to manage the productivity performance against other targets including off shoring and contribute to bids.

His role in IBM involved business operations measurement coordination, quality assurance reviews, estimating support to bids, and Software Engineering Institute Capability Maturity Model Integrated (SEI CMMI) appraisals as well as occasional function point analysis to keep in contact with the real world of project delivery.

Since 2004, he has regularly presented at technical conferences in the UK and USA and been invited to speak again as a result of the feedback.  In 2006 & 2010 he presented the Ian Drummond Memorial lecture at the United Kingdom Software Metrics Association annual conference.

Work Website: http://bit.ly/g7KkMd
IFPUG Counting Practice Committe Web Page: http://bit.ly/gKn6Dn
Linked In: http://linkd.in/gINRRr
Email: peter3292004@hotmail.co.uk


Shameless Ad for my book!
Mastering Software Project Management: Best Practices, Tools and Techniques co-authored by Murali Chematuri and myself and published by J. Ross Publishing is on the bookshelves!  According to Firas Al-Sheikh of Amman,Jordan, "This book will prove that software projects should not be a tedious process,neither for you or your team."
 
Have you bought your copy?


Contact information for the Software Process and Measurement Cast
Email:  spamcastinfo@gmail.com
Voicemail:  +1-206-888-6111
Website: www.spamcast.net
Twitter: www.twitter.com/tcagley
Facebook:  http://bit.ly/16fBWV


Next!
SPaMCAST 121 will talk about burn down charts (and maybe burn up charts) which will be part of the Metrics Minute.

 

 

Direct download: SPaMCAST_120_-_Peter_Thomas_Mature_Metrics_Programs.mp3
Category:Measurement -- posted at: 5:00pm EDT