Welcome to the Software Process and Measurement Cast 74!
In the SPaMCAST 74 I interviewed Kenji Hiranabe. We discussed
mind mapping and how it can be used in projects. Mind Mapping
for the uninitiated is a simple graphical means of organizing data
to make it more understandable and memorable. Mind mapping
has many uses in all types of software projects. We
specifically discussed uses in agile projects but the method
transcends a simple category and is useful in all projects .
Kenji Hiranabe is an Agile software development practitioner and
Japanese (co-)translator of "Multi-Paradigm Design"(Jim Coplien),
"Lean Software Development"(Mary/Tom Poppendieck), "XP
Installed"(Ron Jeffries), "Agile Project Management"(Jim
Highsmith), "The Art of Agile Development"(James Shore) and other
Kenji was awarded the 2008 Gordon Pask Award Recipient for
contributions to Agile practice.
He thinks of software development as a form of communication game,
and is always searching for better ways to make it more productive,
collaborative, and fun.
His article related to this interview; "Agile Modeling with Mind
Maps and UML"
He is also CEO of Change Vision, Inc.
Change Vision develops lightweight Mind Mapping and UML/ERD/DFD
integrated software ketching and modeling tool "astah*" (http://astah.change-vision.com/
He blogs about Lean/Agile software development.
The essay in SPaMCAST 74 is discussion the confluence of IT Value
and customer satisfaction. Can you really measure the value
of your IT group if you don't start with your customers perception?
Conferences and Speaking Engagements in 2010 (To Date)
Are Your Project Stakeholders Satisfied
February 11, 2010
11:00 am - 12:30 pm Eastern Time
Measuring customer satisfaction is more than just asking if your
clients got what they wanted. Customer satisfaction is a messy mix
of expectations, experiences, and perceptions - with maybe a hint
of functionality. In this webinar, Tom Cagley will outline one
method for measuring this mixture and for identifying what really
matters in customer satisfaction.
• How to define customer satisfaction
• Strategies for identifying what really
• A practical framework for measuring customer
• Not all attributes of customer satisfaction
matter to the same level for all stakeholders
Register at http://solutions.compaid.com/forms/WebinarA20100211?ProcessType=PreReg
Quest Conference in Dallas April 21 - 23. I will be talking
on "Process Improvement in a Multi-Model World". The
conference includes two days of workshops. The website to get
more information is http://www.qaiquest.org/dallas/index.html
The next Software Process and Measurement Cast will feature an
interview with Bonnie Brown (really this time). We discussed
the upcoming release of an updated IFPUG Function Point Standards
(Counting Practice Manual 4.3). If you are interested in
function points, Bonnie has a lot of information for you!